Privacy Policy
Golden Age & Living Ability (GALA) Inc.
Golden Age & Living Ability (GALA) Inc. is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Golden Age & Living Ability (GALA) Inc. may collect personal information necessary to provide coordination and referral services, including but not limited to:
- Name and contact information
- Health or care-related needs
- Mobility or accessibility requirements
- Information relating to caregiving needs
- Housing preferences for retirement or long-term care
- Financial or payment-related information
- Communications with our platform
Information may be collected directly through website forms, platform registration, phone communications, or other interactions with our services.
Purpose of Collection
Personal information is collected and used for the following purposes:
- Matching individuals with caregivers or service providers
- Facilitating coordination of care services
- Connecting users with retirement residences or long-term care options
- Improving platform functionality and services
- Communicating with users regarding services or updates
- Complying with legal and regulatory obligations
Consent
By submitting personal information through our website or platform, users consent to the collection, use, and disclosure of their information for the purposes described in this Privacy Policy.
Users may withdraw consent at any time subject to legal or contractual restrictions.
Disclosure to Third Parties
Golden Age & Living Ability (GALA) Inc. may share information with third-party service providers, caregivers, home care agencies, retirement residences, or technology providers when necessary to facilitate services requested by users.
These third parties operate independently and are responsible for their own privacy practices.
Safeguards
Golden Age & Living Ability (GALA) Inc. uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.
Despite these safeguards, no electronic system can be guaranteed to be completely secure.
Retention of Information
Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
Access and Correction
Individuals may request access to their personal information or request corrections to inaccurate information by contacting Golden Age & Living Ability (GALA) Inc.
Changes to this Policy
Golden Age & Living Ability (GALA) Inc. may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of any updates.